1. Order Cancellation
1.1 You have the right to cancel your order before it is accepted by the restaurant or food provider. Once the order is accepted, it may not be canceled.

1.2 To cancel an order, please open the Eat Club app, navigate to your order history, and follow the cancellation instructions provided.

2. Refund Eligibility
2.1 Refunds are typically issued in the following circumstances:

• Cancellation Before Acceptance: If you cancel an order before it is accepted by the restaurant, you will receive a full refund.
• Order Issues: If you experience issues with the quality of the food or delivery that are within the control of Eat Club (e.g., missing items, incorrect order), you may be eligible for a refund.

2.2 Refund eligibility is determined on a case-by-case basis and is subject to the discretion of Eat Club

.3. Requesting a Refund

3.1 To request a refund, please follow these steps:

• Open the Eat Club app.
• Navigate to your order history.
• Select the specific order with the issue.
• Choose the "Request Refund" option and provide a reason for the refund request